Tues, Weds, Fri & Sat: by appointment only

07944 902412
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Accessibility and Inclusivity at Metta Pet Clinic

At Metta Pet Clinic, we are committed to creating a welcoming and inclusive environment for all our clients and their pets. Our clinic is wheelchair accessible, and we strive to accommodate those with invisible disabilities as well.

We’ve designed our space with comfort in mind: the lighting is gentle, the atmosphere is peaceful, and seating is always available for clients during the consultation. We are also mindful of sensitivities to scents and ensure the clinic remains free of strong fragrances. For clients who are hearing impaired, while I am still in the process of learning sign language, I am more than happy to communicate via text during consultations. Your comfort and ease are my priority. If there’s anything specific we can do to make your visit more comfortable, please don’t hesitate to let us know in advance. At Metta Pet Clinic, we aim to provide care that is accessible, compassionate, and tailored to your needs.

How to Find Us

We are open by appointment only. Please contact us to arrange an appointment. We require a referral from your GP vet and your pet's full clinical history.

Our Services

We offer a range of services in our calm, relaxing clinic.

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Chronic Pain Assessment

There is plenty of time to examine your pet and begin tailoring a plan to help improve the quality of their life. This plan can include guidance about environment, exercise, nutrition and lifestyle, onward referral to physiotherapy/hydrotherapy/behaviourist and adjustments to medications in addition to utilising the treatments at Metta.

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Acupuncture

Acupuncture stimulates the nervous system, increases circulation and relieves muscle spasms. The needles block some of the pain messages sent and encourage the brain and central nervous system to produce more of the body’s natural painkillers. In conditions that are not painful, acupuncture may help to reset the body’s normal functioning.

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Galen myotherapy

Myotherapy treatments are specifically tailored to the needs of your pet. It aims to help manage chronic muscular and soft tissue pain in a gentle effective manner.

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Sports Massage

Myotherapy massage can benefit canine athletes by soothing post event muscle soreness, restoring flexibility and improving gait and balance.

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Herbal Medicine

Herbal medicine is a complimentary therapy, it is something that can be used alongside and not instead of conventional medicine. It is used to optimise your pet’s ongoing treatment and promote overall health and balance.

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Laser Treatment

A non invasive technique that offers anti-inflammatory and pain relieving effects and promotes repair of soft tissues. Most commonly this is used as an adjunct to other modalities.

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Our Team

Sarah Bignell-Howse

Veterinary Surgeon

Lorraine

Veterinary Nurse

Testimonials

Associations

More Info

Insurance

Most insurance companies cover chronic pain consultations, acupuncture, laser treatment and myotherapy but it is advisable to give them a call to confirm.

Referral Services

All patients must have written consent from their primary care Veterinary Surgeon before attending their first appointment. I will contact your Vet directly to attain this but due to the General Data Protection Regulation, you will need to call your Vet to give them permission to send any relevant history to me.

Opening Hours

Tuesday - Wednesday

By Appointment

Friday

By Appointment

Saturday

By Appointment

Consultation and treatment fees

In Depth Chronic Pain Assessment

Part One – Telephone consultation plus pain score, photo and video assessment, reviewing medical history including blood tests, radiographs, physiotherapist reports – £120

Part Two – In person assessment at Clinic (60 mins) including posture, gait evaluation, examination and developing a multimodal treatment plan including lifestyle, exercise and environment advice. Email summary and notes to your vet and yourself. E-mail/Whats app support where necessary – £225
Cost of Part one and Part two – £345

Cost can vary depending on time required- please get in touch to discuss your needs

Acupuncture:

Acupuncture and Physical Examination

£115 | Up to 45 minutes

Includes:

  • Clinical examination
  • Acupuncture treatment
  • Electroacupuncture if required
  • Discussion of progress and answering questions
  • Use of pain scores and repeat photo/video assessment where appropriate
  • Clinical note keeping
  • Email updates to your veterinary surgeon following a course of treatment
  • Access via WhatsApp and email for brief queries or updates between appointments*

If a query requires more in‑depth discussion, a phone or Zoom consultation will be recommended.

Short Acupuncture Session (Stable Long‑Term Clients Only)

£75 | Up to 25 minutes

For established patients whose condition is stable and who require maintenance acupuncture only.

Myotheraapy:
Initial appointment (1.5 hours): £120
Subsequent appointments (45 minutes): £75

Includes:

  • Myotherapy treatment
  • Teaching appropriate massage techniques for home use where suitable
  • Discussion of progress related to myotherapy
  • Clinical note keeping
  • Email updates to your veterinary surgeon following a course of treatment
  • Access via WhatsApp and email for brief queries or updates*

Advice relating to medical conditions, pain management, analgesia, or wider treatment planning will require a separate consultation.


Canine Athlete Myotherapy

£75 | 45 minutes

Designed for sporting and working dogs requiring performance‑focused myotherapy.

Laser treatment

​£25 per treatment when added with another treatment

Delivered using a Spectravet Class 3B laser

Treatment duration adjusted to the areas being treated

Integrative (Herbal) Medicine Consultation

£300 – 1hour in person appointment and up to 2 hours pre apt review

Includes:

  • Review of veterinary history, blood tests, and diagnostic imaging (if provided)
  • Review of completed questionnaires
  • History taking and clinical examination
  • Development of a bespoke herbal prescription
  • Written report to you and your veterinary surgeon, including safety information and potential drug interactions
  • Insurance claim support for the initial consultation
  • Access via WhatsApp and email for brief queries or updates*

Please note: the cost of herbs is not included and is dependent on formulation and volume prescribed.


Additional Fees

  • Consultation fee: £70 per 30 minutes
  • Zoom consultation: £55 per 30 minutes
  • Herbal prescription formulation fee: £35
  • Insurance form: £10 per form
  • Visit fee: £20 per 15 minutes of travel time (each way)
  • Additional mileage charged where applicable
  • Overdue invoice fee: £20 per month
  • Postage: £5–£15 depending on weight and urgency

​​​Home visits – Price on request


Charity Discounts

Service dogs including Canine Partners, Guide dogs, Hearing dogs and Search and Rescue dogs receive a discount to acknowledge the amazing work that they do – please ask for more details.

Insurance

Most insurance companies cover chronic pain assessments, acupuncture and myotherapy but it is always advisable to give them a call to confirm. There is a £10 charge for completing insurance claim forms. I am unable to do direct claims.

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Important Note on Time and Medical Advice

If additional advice regarding medical conditions, analgesia, or treatment planning is required beyond the scope of the booked appointment, this time will be charged accordingly. It is not always possible to extend appointments on the day without delaying other patients, and a separate phone or Zoom consultation may be recommended. If you are aware of specific issues you would like to discuss, please let me know in advance so appropriate time can be scheduled.